Stockholm Arlanda Airport (ARN) Car Rental

Arrival
If you arrive at Terminal 2, exit through the entrance and the bus will run from bus stop 4. If you arrive at Terminal 4 or 5, follow the signs for the exit and then for the buses. The bus will run from bus stop 3 outside of Terminal 4.
When you arrive at the car rental centre, go to the Alamo/Enterprise/National counter. If unmanned, call the number provided at the counter.
A third-party company will help you collect the key and the car.
Your vehicle has been checked for any damage and if any, it will be noted in your rental agreement. Please take time to walk around your vehicle before leaving the multi-storey car park, take a picture/video with the time/date and save it for the return.
To exit the parking area, follow the signs for the exit.

Return
Follow the signs for the car rental centre. After entering the parking area, please park your car under the roof at an assigned Alamo/Enterprise/National parking space in the returns area.
One of our employees will meet you upon your return and inspect the vehicle with you. If unmanned, please take pictures of the car and drop the keys in the key drop located on the wall at the return station.
You will find the bus back to the airport outside the car rental centre. It runs every 10–15 minutes 24/7.
The final invoice will be sent to your email within 24 hours.


Important information: To provide convenience to travelers we provide 24/7 returns. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Alamo/Enterprise/National employee takes possession of the vehicle and keys when the rental branch opens on the following working day.

Minimum age for renting from National Sweden is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of SEK 100 (including tax) per day with a maximum fee of 1000 SEK per rental. All car groups are available for renters between the ages of 18 – 99.

Outside of Sweden, vehicles can only be driven in Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, the Netherlands, Norway, Portugal, San Marino, Spain, Switzerland and the United Kingdom. A cross-border fee of SEK 200 per day up to a maximum of SEK 2,000 per rental will apply to all other authorised countries and territories.

In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require written authorisation. Ferry crossings with the rental vehicle are permitted providing that the renter has authorisation to travel to the desired destination.

Unauthorised cross-border travel will result in a breach of contract and incur a penalty fee of SEK 10,000. In such cases, all coverages will be voided on the vehicle and total responsibility for any damages caused to/by the rented vehicle passes over to the renter.

This location offers a collection and delivery service to all customers. Vehicles can only be delivered and collected during the business hours of the location. A flat fee of 250.00 SEK applies each way within a 10 kilometre radius of the hire location. Outside this radius, a mileage charge of 30.00 SEK per kilometre applies. Customers must call or email the branch on +46 87979010 or at arlanda@enterprise.se to arrange a delivery or collection.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

Collision Damage Waiver and Theft Protection (CDWTP) is an optional coverage that reduces the renter's liability in case of damage to and/or theft of the vehicle. If CDWTP is not included in the reservation, it is available for purchase.
The standard excess is 10,000 SEK for all vehicle categories and covers the following:
- Third-Party Liability
- Damage/Collision Waiver
- Theft Cover


If you wish to lower your excess further, you can purchase a Super Collision Damage Waiver and lower the excess to 3000 SEK.

Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring

Fuel Service Option (FSO) is offered at time of check out and price is depending on the vehicles tank size. Ask the rental agent at the counter.

The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.

Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring

Major credit cards are accepted when booking at online websites. Upon arrival, a deposit of 3000 SEK plus any pay locally charge will be placed on your credit card.
There must be sufficient credit on your card to cover all charges.
Accepted credit cards are: AMERICAN EXPRESS, VISA and MASTERCARD / EUROCARD.
Cash and debit cards (VISA ELECTRON, MAESTRO) are not accepted neither as a form of payment nor as a deposit.

Our Roadside Protection is an optional addition that gives you 24/7 assistance throughout Europe. Should you be unlucky enough to get a flat tire or have your rental car damaged, there is always help available with our Roadside Protection.
This cover does not apply if a breach of the terms has been found or if the wrong fuel has been added to the vehicle.

Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring

At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Sweden. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European Union renters an International Driving Permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland or United States. Special requirements apply for driving licenses of the people's Republic Of China and Vietnam. Please turn to your Embassies for further information.
                                                                                                                                                                                           Passport information: Renters from countries with Schengen agreement (including Iceland, Norway and Switzerland) will need to present a valid National identity card or passport at the rental counter as proof of identity.
All other renters will need to present a valid international passport in Roman alphabet at the rental counter as proof of identity.

The above conditions are also applicable for all additional drivers, if any.

Upon the United Kingdom leaving the European Union (EU) the requirements for UK driving licence holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/driving-abroad.

Sweden has toll roads where you pay a certain amount (“TRENGSELSKATT”) to be able to drive on the specific road. This fee will be charged to Enterprise/Alamo/National and we will charge the amount to your form of payment. The toll fees are not included in the amount quoted in your rate and there is no fixed amount. The amount that will be charged in addition to the rental depends on the renters travels on the toll roads. An administration fee will be charged in addition. The renter is unfortunately not able to pay directly at the toll road passing.

Third Party Liability insurance is mandatory by law and included with all rental rates. Liability insurance covers per accident, personal injury or death up to 300,000,000.00 SEK and property damage up to 300,000,000.00 SEK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.

Arrival
If you arrive at Terminal 2, exit through the entrance and the bus will run from bus stop 4. If you arrive at Terminal 4 or 5, follow the signs for the exit and then for the buses. The bus will run from bus stop 3 outside of Terminal 4.
When you arrive at the car rental centre, go to the Alamo/Enterprise/National counter. If unmanned, call the number provided at the counter.
A third-party company will help you collect the key and the car.
Your vehicle has been checked for any damage and if any, it will be noted in your rental agreement. Please take time to walk around your vehicle before leaving the multi-storey car park, take a picture/video with the time/date and save it for the return.
To exit the parking area, follow the signs for the exit.

Return
Follow the signs for the car rental centre. After entering the parking area, please park your car under the roof at an assigned Alamo/Enterprise/National parking space in the returns area.
One of our employees will meet you upon your return and inspect the vehicle with you. If unmanned, please take pictures of the car and drop the keys in the key drop located on the wall at the return station.
You will find the bus back to the airport outside the car rental centre. It runs every 10–15 minutes 24/7.
The final invoice will be sent to your email within 24 hours.


Important information: To provide convenience to travelers we provide 24/7 returns. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Alamo/Enterprise/National employee takes possession of the vehicle and keys when the rental branch opens on the following working day.