Security Authorization
Rentals are subject to a credit card pre-authorization security. We will authorize at the start of rental for an amount up to AUD 1,000.00 depending on the vehicle class rented. A credit card authorization is not a charge, but it will limit the funds available on your credit card. If no charges are processed by us your bank will release the hold on your funds after a period of up to 28 days.
Passenger Fleet – AUD 200.00
Commercial Fleet – AUD 500.00
Prestige Fleet – AUD 1000.00
Local Renter – AUD 1000.00
If the customer satisfies the below local renter criteria, AUD 1,000.00 pre-authorization is required on a credit card (no debit cards), along with second proof of ID that shows the driver's name and identical address to the driver’s license e.g. utility bill, which must be dated within 2 months of the rental.
1. Lives locally; within the greater metropolitan area of the city of pick-up
2. Is a first-time renter with National (in Australia)
3. Is not a Corporate Renter
Payment Types
A valid credit card or Visa or MasterCard debit card must be provided for all rentals. The credit card holder is listed as the hirer and must be present at the time of rental commencement.
National does not accept cards presented on phones/watches and doesn’t allow contactless payment methods such as pay-wave. You must present a physical card.
We do not accept prepaid or reloadable stored value cards, travel money cards, or an EFTPOS card. Merchant Fees Rentals paid by a valid credit/debit card will be subject to a credit card merchant fee of 0.8%.