After-hours service applies to rental pick-ups between the hours of 8 PM – 8 AM Monday–Friday and all pick-ups on Saturday and Sunday. This location offers an after-hours pick up service for all car classes through online reservation only, and customers are required to provide a valid mobile phone number and email to provide further instructions.
Pick-up outside of normal opening hours is available for all vehicle groups. The location offers an after-hours pick up service through online reservation only, and customers are required to provide a valid mobile phone number and email to provide further instructions.
Please note that the station is unmanned during your pick-up time, and it's therefore vital that your rental agreement is signed and all payment authorisations are completed prior to arrival. Therefore, please complete the check-in process via the link received in your pre-check-in email 48 hours prior to pick-up.
All information is required including: full name, home address, phone number, email address, driving licence information and credit card details.
Additional protections and products will be available during the pre-check-in.
An authorisation will be made on your credit card consisting of 3,000 NOK on the contract plus additional charges (if any). The rental agreement will be sent to your email for you to sign.
Please review our rental agreement and Terms and Conditions before signing.
Please note that your reservation is not confirmed unless all of the above requirements have been met and you have received the final signed rental agreement by email.
You will receive a link from our vendor partner, Sharebox, that will prompt you for your driving licence information, including a picture of the front and back of the driving licence document. Once submitted, you will receive a location ID to retrieve your rental keys
Once in the arrivals hall, follow the signs to the Car Rental office, located to the right next to the terminal building exit. Our key box is attached to the wall in front of the car rental office.
Please follow the instructions emailed prior to arrival or those stated on the key box to get your key.
Wi-Fi/data is needed to access the rental key provided during an After Hours reservation. If you cannot access Wi-Fi/data or if you have any issues or need assistance, please contact the 24-hour helpline for guidance.
When you have collected your key, proceed by walking to the main exit. Your rental car is parked in parking area P1, right outside the terminal building, to the left. The space number is listed on your key.
Your vehicle has been checked for damage and, if there is any, this has been marked on the rental agreement that you will have received by email after signing the agreement. Please take time to walk around your vehicle before leaving the car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during business hours to inform us of the new damage.
To exit the parking area, follow the signs for "Exit"
Return:
Follow the signs to P1. Turn left when entering the parking area and park your vehicle in an available space marked Alamo/Enterprise/National.
To drop off your key, please follow the signs to "Terminal". Once inside the terminal building, turn left and our office will be in front of you. Please use the drop box on the wall to the right of our service window.
Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open; place the key inside and close the slot firmly. If you have any issues or need assistance, please contact the 24-hour helpline for guidance.
The final invoice will be sent to your email within 72 hours.
Important information: We provide 24/7 returns for travellers' convenience. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damage until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.