Pick-up outside normal opening hours is available for all vehicle groups. The location offers an after hours pick-up service through online reservation only, and customers are required to provide a valid mobile number and email address to provide further instructions.
Please note that the station is unmanned during your pick-up time and it is therefore vital that your rental agreement is signed and all payment authorisations are completed prior to arrival. Therefore, please complete the check-in process via the link received in your pre check-in email 48 hours prior to pick-up.
All information is required including full name, home address, phone number, email address, driving licence information and credit card details.
Additional protections and products will be available during the pre check-in.
An authorisation will be made on your credit card consisting of 3000 SEK on the contract plus additional charges (if any). The rental agreement will be sent to your email for you to sign.
Please review our rental agreement and Terms and Conditions before signing.
Please note that your booking is not confirmed unless all of the above requirements have been met and you have received the final signed rental agreement by email.
You will receive a link from our vendor partner Sharebox which will prompt you for driving licence information, including a picture of the front and back of the driving licence document. Once submitted, you will receive a location ID to retrieve your rental keys. Arrival:
- Once in the arrivals hall, go outside and follow the signs to 'Rental Car'.
- Go to the Enterprise office and you will find the key box located to the left of the office's front door.
- Please follow the instructions previously emailed or those stated on the key box to get your key.
- Wi-Fi/data is needed to access the rental key provided during an After Hours reservation. If you cannot access Wi-Fi/data, have any issues or need assistance, please contact the 24-hour helpline.
- When you have collected your key, proceed to our outdoor parking area, located behind the P3 multi-storey car park. Signs will lead you to our area and all parking spaces are marked with Enterprise/Alamo/National signs.
- Your vehicle will be parked in a space assigned for Alamo/Enterprise/National, and the parking space number will be marked on your key.
- Your vehicle has been checked for damages and if there are any, they are marked on your rental agreement, which you will have received by email after signing the agreement. Please take time to walk around your vehicle before leaving the car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
- To exit the car park, follow the signs for 'Exit'.
Return:
- Follow the signs to the P3 'Rental Car' multi-storey car park. Continue to our outdoor parking area just behind the car park (the same place as where you picked up the vehicle).
- Park your vehicle in an available space marked for Alamo/Enterprise/National. To drop off your key, please follow the signs to the 'Car Rental Centre' and drop your key in the Alamo/Enterprise/National drop box, located to the right of the office's front door.
- The final invoice will be sent to your email within 24 working hours.
Important information: We provide 24/7 returns for travellers' convenience. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.